Privacy Policy
This privacy policy sets out how Rebecca Perrin Interiors (“we”, “us”) uses and protects any information that you give us when you use this website. We capture information about you on our website to improve your experience.
We take your privacy seriously and so this privacy policy explains how and why we use your personal information.
Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.
Collecting personal information
The following types of personal information may be collected, stored, and used:
– information about your computer including your IP address, geographical location, browser type and version, and operating system;
– information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
– information, such as your email address, that you enter when you register with our website;
– information that you enter when you fill in our enquiry form
– Social media handles
– Interactions with us e.g. contacting our team (we may record your calls), or visits website/app
– information, such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters;
– information that is generated while using our website, including when, how often, and under what circumstances you use it;
– information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, email address, and credit card details;
– information contained in any communications that you send to us by email or through our website, including its communication content and metadata;
– any other personal information that you send to us.
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
How do we use your personal data?
Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:
– administering our website and business;
– personalising our website for you;
– responding to enquires through our form to provide you with our services;
– enabling your use of the services available on our website;
– sending you goods purchased through our website;
– supplying services purchased through our website;
– sending statements, invoices, and payment reminders to you, and collecting payments from you;
– sending you non-marketing commercial communications;
– sending you email notifications that you have specifically requested;
– sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
– sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
– providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
– dealing with inquiries and complaints made by or about you relating to our website;
– keeping our website secure and prevent fraud;
– verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service); and
– other uses.
In order to help us manage our customer relationships, we use third party platforms. These platforms assist us to do lots of things, including conducting email marketing campaigns, advertise online, undertake customer analytics, plan and put on events, fulfil orders, make deliveries, returns and refunds etc. We therefore pass on your personal data to these third parties, on the condition that they agree to handle your information in-line with this notice.
Marketing
Promotional communications
To ensure you are kept up to date with Rebecca Perrin Interiors, we use personal data for marketing purposes and may send you postal mail, texts and/or. We may also show you online media communications through external social media platforms or search engines.
You have the right to opt out of receiving promotional communications at any time, by:
Informing us that you wish to change your marketing preferences by contacting us on [email protected]
Making use of the simple “unsubscribe” link in emails or the “stop” number for texts.
In order to help us manage our customer relationships, we use third party platforms. These platforms assist us to do lots of things, including conducting email marketing campaigns, advertise online, undertake customer analytics, plan and put on events, fulfil orders, make deliveries, returns and refunds etc. We therefore pass on your personal data to these third parties, on the condition that they agree to handle your information in-line with this notice.
When visitors leave comments on the form we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.
Disclosing personal information
There are several legal bases which allow us to use your personal data. The following sets out more detailed explanations of the bases we rely on to collect and process your personal data:
It may be necessary to use your data to help us run our business. For example, to action any changes to your account that you request, or to personalise the services we provide – with the aim of improving your customer experience. We will only use your data in these instances, where doing so does not materially impact your rights, freedom or interests.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
If you visit our site and are not an existing customer, we might ask for your consent to process your data, so that we can send you our special offers and news.
Our primary use of this basis is when you purchase our products. In this situation it is necessary for us to process your personal data in order to fulfil your order and send your goods to you.
We may disclose your personal information:
to the extent that we are required to do so by law;
in connection with any ongoing or prospective legal proceedings;
in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Security of your personal information
– We will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.
– We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
– All electronic financial transactions entered into through our website will be protected by encryption technology.
– You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
– You are responsible for keeping any passwords you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
– We only keep your personal data for as long as is necessary for the purpose for which it was collected (subject to any legal requirements). Once it is no longer necessary, we will either delete the data, or anonymise it. The use of anonymised data helps us to optimise our customer service.
Sometimes we will share your personal data with trusted third parties. We will do this in the following circumstances:
To process your order e.g., with delivery drivers, or with third party payment service providers
To handle complaints e.g., with our Client Services Team
To detect any fraudulent activity, or assist law enforcement authorities
To help us offer you a more personalised shopping experience by sending you offers and updates
When we share information with third parties, we will ensure that:
We only provide the data they need to perform their specific function
They only use the data provided as intended
They have the requisite measures in place to protect your data and delete it once the function has been performed, or delete it when we cease working with them
Your rights
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:
– the supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address.
You have the right to correct any information we store which might be incorrect, incomplete, or out-of-date. You can do this by emailing: [email protected]
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third party websites
Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Cookie Policy
Effective Date: 14-Feb-2023
Last Updated: 14-Feb-2023
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Types of Cookies we use
Manage cookie preferences
Cookie Settings
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
Cookie Policy Generated By CookieYes – Cookie Policy Generator.
